DIT introduces new email filtering system
DIT Information Services have implemented a new email filtering system called FOPE.
Forefront Online Protection for Exchange (FOPE) is an internet-based service that protects inbound and outbound email from spam, viruses, phishing scams, and email policy violations. By using FOPE, DIT staff email will be protected by stopping junk email and other threats from reaching your inbox.
When will the new system be in place?
The spam system is in place since Tuesday 3rd July.
What is SPAM and why do we need a new email filtering system?
SPAM is unsolicited email messages that are usually sent in bulk to an indiscriminate set of recipients. These messages can cause security threats and other problems to our network if they are left unchecked. By scanning email and by having an email filtering system, these unwanted and potentially dangerous email messages can be separated and held in quarantine, therefore not causing any risk to networks.
Our current email filtering system is at end of life and therefore is due for replacement.
Logging in for the first time
From Tuesday 3rd July, you must set your password when you log in to the FOPE centre for the first time.
1. Go to SPAM Quarantine.
2. Click on the need your password link. Leave the username and password fields blank.
3. Enter your DIT email address. Then click on send.
4. An email will be sent to your DIT email address from exmailer@microsoft.com with a link that you must click on. This link brings you to a web page where you can set your password.
5. Your password must:
- be a minimum of 8 digits or characters
- must be a mix of uppercase and lowercase letters
6. Once you have submitted the password you will be logged into the FOPE centre for this account.
What are the changes?
DIT staff can currently manage messages that have been blocked or marked as SPAM through the daily spam quarantine report received in their inbox.
From the end of June 2012 DIT staff members will no longer receive the daily spam quarantine report as seen below.
New Spam Quarantine Report
Instead, from the end of June, the new FOPE system will be in place and staff will receive a spam quarantine report as seen below.
This email is very similar to the existing quarantine report except the logo has changed.
FOPE functionality
Staff will have the ability to log on to their quarantined mailbox in order to view, delete, search and move messages that are blocked or marked as SPAM.
Staff will have the option to view a particular message by clicking on the subject line before deciding whether they want to deliver the message or not.
If messages are incorrectly categorised as SPAM then the user can select "not junk" and the message is delivered.
Messages can be searched by either senders address or message subject.
FAQs
1. What is my FOPE username?
Your FOPE username is your DIT email address.
2. I forgot my password. How do i reset it?
Go to http://spam.dit.ie
Click on the "need your password" link.
Enter your username (email address) in the username field.
Click on "send".
An email is then sent to your DIT email account with further instructions about how to change your password.
3. What are the supported web browsers?
- Windows Internet Explorer 7, Internet Explorer 8, or Internet Explorer 9
- Mozilla Firefox 3.5+
- Apple Safari 5+
- Google Chrome 8.0.552+
4. How long are messages kept in quarantine?
Messages are kept in quarantine for 15 days before they are permanently deleted.
Contact Information
IT Service Desk,Information Services,Room G-006.1,Aungier Street,Dublin Institute of Technology,Dublin 2. email: support@dit.ieph: 01 402 3123web: http://dit.ie/is
